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Missed-call text-back

Missed the call? They still hear from you in seconds.

When you can't pick up, your customer gets a friendly text from your business straight away. It asks what the job is and where. They stop ringing around. You call back knowing exactly what you're walking into.

  • Text sent in seconds
  • Your business name
  • Live in 7 working days

Without it

The call rings out.

  • Voicemail. Most people don't leave one.
  • They ring the next roofer on Google.
  • You find the missed call at lunch. Too late.

With LeadKites

They hear from you in seconds.

  • A text in your business name, day or night.
  • Job, suburb and urgency asked for you.
  • Urgent jobs flagged at the top of your inbox.

How it works

What happens when you miss a call

  1. 01

    Customer rings, you're on the roof

    It rings out. Normally, that's a job gone.

  2. 02

    A text goes out in seconds

    "G'day, it's Dave from Harbourside Roofing. Sorry I missed you, I'm up on a roof. What's the job and which suburb are you in?"

  3. 03

    They reply, it asks one or two more

    Tiles or metal? Is water coming in now? Urgent jobs are flagged at the top of your inbox.

  4. 04

    You call back prepared

    On your break you already know the job, the suburb and how urgent it is. Or they've booked an inspection straight from the link.

What you get

What's included

Missed-call text-back in one sentence: Missed-call text-back is a service that automatically sends an SMS from a roofer's business to anyone whose call goes unanswered, within seconds, asking the job type and suburb so the roofer can call back prepared. Updated .

  • An Australian number set up behind your existing number
  • A text back in seconds, from your business name
  • Friendly questions: job type, suburb, roof type, urgency
  • Urgent jobs flagged so you see them first
  • All replies in one inbox on your phone
  • A booking link for inspections, with reminders
  • Messages written in your voice, by us
  • Works day and night, weekends too
  • Your SMS sender name registered, so texts don't show as "Unverified"

Included in

Where Missed-call text-back fits.

Missed-call text-back is part of the LeadKites Engine in every plan. It isn't sold alone, because a text back is only half the job. The other half is the inbox, the booking and the follow-up.

All prices in AUD, plus GST.

Works well with

Answer every enquiry

FAQ

Missed-call text-back: your questions.

Still got a question?

Ask a person. We reply within 4 business hours, Sydney time.

Do I have to change my number?

No. Keep your number on the ute, cards and Google. We set up call forwarding when you don't answer, so missed calls get the text.

What if the caller is a supplier or a mate?

You can add numbers that never get a text, like suppliers, family and your crew.

Will it text people at 11pm?

Only if they rang you at 11pm. It's a reply to their call, sent when they're looking, not a marketing message.

Is this the same as those $49 apps?

The text back is similar. The difference is we set it up, write the messages, connect it to one inbox and your quote follow-up, and keep it running. Apps give you software. We give you the result.

What if I answer the call?

Then nothing happens. It only kicks in when you don't pick up.

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